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Haier Customer Care Contact Details, Email ID, Head Office Address, Website

Haier is one of the leading home appliances providing brands of the world which was founded in the year 1984 in Qingdao, China. It is the second largest home appliances providing companies in the world. All types of business products & consumer products are manufactured by them. The company provides their services in all major countries including Pakistan.

Various kinds of products are offered by them such as refrigerator, freezer, washing machine, air conditioner, tv, microwave oven, small domestic appliances, PC, commercial air conditioner, Haier medical and much more. The head office of Haier in Pakistan is located in Lahore. There are more than 70,000 employees working in Haier around the world and it has more than 15,100 models under 96 categories. They have established a network of over 5000 domestic professional suppliers to deliver products on time. You can check the availability of the products with their specifications on their official portal also. You can buy these products from their official stores and outlets available in Pakistan.

Haier LogoIf you have any queries regarding their products,  payments, delivery, then you can concern with their customer care executives by using below given contact details. If you are a customer of Haier or want to be one, then you may have certain queries related to the company like how to contact Haier, what is customer care contact number of Haier, where is the head office of Haier is located etc. Here you’ll get answers of all your queries, as here we are sharing its head office address, phone numbers, email ids, official website, social profiles, and some important links of their official website. Check the contact details below.

Haier Customer Service Contact Details

Haier Customer Service Phone Numbers: (042) 1111 42437

Haier Customer Service Email ID



These are the official customer care contact details of Haier, for any kind of assistance regarding their products features, price tags, delivery options you can talk with their customer care helpline executives and solve your issues in time.

Haier Head Office Contact Details

Haier Head Office Address4-B, Q-Block, Old College Road, M. M. Alam Road Extension, Gulberg-II, Lahore, Pakistan

Haier Head Office Phone Number(042) 1111 42437

Haier Head Office Fax Number: N/A

Haier Head Office Email IDcorporatesales@haier.com.pk

Haier Official Website: www.haier.com/pk

Copy this link from here and paste it into new tab and press enter, you can automatically visit their official portal where you can check each and every product with their full specifications and features.

Social Profiles

Facebook Fan Page: facebook.com/HaierPakistan

Twitter Handle: twitter.com/HaierPakistan

Google+ Profile: plus.google.com/115733453664251238668

Instagram Handle: N/A

LinkedIn Profile: linkedin.com/company/haier-pakistan-pvt-ltd

YouTube Channel: N/A

The links given above are the official social  profile account links of them, now you can easily stay connected with Haier by following these links. All updates are updates on these sites by their officials.

Important Links

Careers: haier.com/pk/jobs
Now you have a great opportunity to do work with them, just follow this given link and check the jobs and current vacancies available in their company. You can send your CVs at jobs@haier.com.pk

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{ 5 comments… add one }
  • abdulrehman July 20, 2017, 9:49 PM

    halo sir how r u sir i am abdulrehman froom lahore working in dubai now i have good client need to vrf system instal 2 kanal house plz sene me price 18 ton outdoor unit 2 compressor or three compressr and 1 1/2 ton ductseling unit and 2 ton duct seling unit per unit perice send me cmy mail hafizabdulrehman5@gmail.com mobile 03214714361 whatsapp no 03334471932

  • syed July 27, 2017, 1:52 PM

    There is no customer service.

    A- They sell me faulty model of refrigerator.

    B-complained for one month then inspection team bothered to visit.

    C-fridge got lifted assuring that it will be replaced by new piece within 10days.

    D- its been 20 day I haven’t heard from Haier.

    E- Complain is under Gulshan service centre, n that are worst.

    F-nobody bothered to update you, when i tried chasing them they give you vague answers like: complain is in process”.

    E- IF ask for actual status with delivery time line they simply say its not in our hands will drop when receive.

    F-IF u make a follow up of your product they start avoiding you. manager sb always busy in meeting as if he is working on some nuclear power invention.

    J- HOPELSS HAIER!!!!!!!!

    suffering from last 2 months and despite of 100 complains no action has been taken, no call received from HAIER.
    NO body is responsible to adreess the issue.

    Extremely Disappointed!

  • Tanveer Ahmed July 30, 2017, 4:28 PM

    I have purchased Haier HRF336TDC on 4th Jun 2017 from AYS University Road Peshawar for cash Rs 41000.
    Since purchase it is cooling too high. Cooling is so high that even heavy layers of ice are formed in fridge compartment. I requested AYS to look after But they replied that I may complain at UAN Helpline. As AYS did not responded, therefore, I complained at helpline. The next day a Rep came & put it on Fuzzy setting but the problem was not solved. I am really surprised that a new product is bothering me so much, as no setting is solving the problem. After about a week I have to switch it off and wait to let the heavy extra ice to melt off. This ice in fridge compartment is so thick that even the racks used to get struck in to it. I again made a complaint on helpline.
    On Friday 14th July, Haier Rep Mr. Farhad visited & checked the Refrigerator. He confirmed that the Unit circuit is having problem & it’s cooling system is continuous running & is not in order, therefore, its making heavy ice even in fridge compartment. He told that he will inform his officials to get the unit replaced. When there was no response, I again contacted service center & requested to resolve the issue. The next day Mr. Afroze along with his staff came & thoroughly checked the Unit. He also confirmed that probably there is problem in the PCB of unit. He told that he will talk to management and fresh unit will be replaced but till date nothing has been done. On 27 July 2017, I got an SMS that your complaint no. PKPR170725103070 has got pending due to non-availability of the part. I also contacted Mr. Imran of AYS and iformed him the whole issue & requested to do the needful.
    I am unable to know that why a new product is not being catered for, by the seller AYS. Whether they have to only sell out the product. My point is that the product has some inbuilt fault, which the seller knew before selling it. I may be delivered new Unit and this faulty Unit may be Studied / Checked by the Quality Control in their own time and not on my cost.
    I once again reiterate that this speaks the poor management of AYS & Haier, due to which I am bearing heavy mental torture.
    I request to please look after the issue. I would request to please replace my fridge with some other model, may be any previous model, which may not have such like problem.
    I would be really thankful for kind consideration.
    Tanveer Ahmed.
    Contact 0321 2695600

  • Asad October 1, 2017, 9:52 PM

    Dear Haier complaint cell,
    I had a very bad experience of your inverter ACs. From the day of their installation till today, i am facing problems, though your complaint cell services are quite quick and your rep came as per promised number of times. But failed to resolve the problem. Believe me i feel odd to complain once again as i dont have confidence that your representative is really trained to resolve the issue. Anyhow, I shall be grateful if my below mentioned issues are resolved, which i am facing since day one.

    1. I bought two ACs and installed them in the month of May. One inverter AC is unable to provide requisite cool environment despite round the clock running. and on complaints your rep has come twice to refil the gas, but the issue is still persisting. I got it checked up from various other resources which has revealed that probably your inner unit has some in-built problem due to which if we switch off the AC for more than one day, it leaks gas.

    2. The other inverter hot and cool AC creates unpleasant noises while running, and those sounds become more pronounced during night time which is very annoying.
    Few experts have suggested that it has no solution except the change of indoor units and it seems that reps from Haier visiting to resolve this issue are just visiting to attend the complaint with the intention to let the warranty period expired

    Waiting for a quick response.

  • Stephan September 2, 2019, 10:53 AM

    Very pathetic products
    As i bought a fridge 2 years ago it had some compressor problem amd they changed it but funny thing is that once again i am facing the same issue and they are asking me to pay for the repair
    I would never use haier products again.

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