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Orient Customer Service Number, Email ID, Head Office Address, Website

Orient is one of the leading and innovative popular brands of the world which was established in 2005 and fastest growing consumer electronics manufacturing companies in Pakistan. All types of electronic products such as air conditioners, air dispensers, microwave ovens etc. They selling all these products on their official stores or online also on their official portal.

Different kinds of products are offered by Orient such as led tv, air conditioner, microwave oven, refrigerator, water dispenser and many more products. You can check more about their products on their official portal where a huge list of products with different and unique specifications are waiting for you. If you buy any product from their portal and you received damaged product so don’t worry you can easily return or replace your product within 7 days. You can cancel your product also before delivery anytime. You will get back your refunded money directly in your bank account within 7 days of return. Different kinds of payment modes are available on their portal such as cash on delivery and few more. The company provides a facility for free home delivery of any product.  For more queries, answers read this full article.

Orient LogoIf you have any queries in your mind relates to their products, features, quantity, pricing issues then you can talk with their customer care team at their working hours. Here below you can find answers of some these types of questions like how to contact orient, what is customer care number of the Orient, the toll-free number of Orient, where is the head office of Orient is located etc. It includes head office address, phone numbers, email ids, official website, social profiles and some important links of their website.

Orient Customer Care Contact Details

Orient Customer Care Phone Numbers: +92-42- 37543562 / 37543563

Orient Customer Care UAN Number: +92- 42- 111111660 / 111635635

Toll-Free: 0800- 11635

Orient Customer Care Email ID: N/A

Above we mention all official customer care contact details of Orient, for any kind of information regarding their products, specs, payment, cancel, return, replacement you can contact on these given numbers.

Orient Head Office Contact Details

Orient Head Office Address: 36/1, C-1, Butt Chownk, College Road, Township, Lahore

Orient Head Office Phone Number: +92- 42- 37543562

Orient Local Office Address: BX-80, New Sadq Colony, Opp. Dubai Mahal, Bahawalpur

Orient Local Office Phone Number: +92- 62- 2880130

Orient Head Office Fax Number: +92- 42- 37543571 / 37543574

Orient Head Office Email ID: N/A

If their customer care executives not fulfilling’s all your queries then you can talk with their head office representatives on these given head office contact details. They will surely help you to solve your issues in time.

Orient Official Website: orient.com.pk

This is the official portal link of Orient, follow this link to visit their website where you can check a huge variety of products with their price tags. You can buy these products online also.

Social Profiles

Facebook Fan Page: facebook.com/Orient.Pakistan

Twitter Handle: twitter.com/OrientPakistan

Google+ Profile: plus.google.com/+ogcpk

Instagram Handle:  N/A

LinkedIn Profile: linkedin.com/company/orient-group-of-companies

YouTube Channel: youtube.com/user/ogcpk

Now customers can easily stay tuned with them by following these given social profile accounts links, by following these links all latest updates and offers are directly updated on your timeline.

Important Links

Contact us: orient.com.pk/contacts
The company provides an official contact form on this page, customers can share their queries, feedback, suggestions, problems on this form by filling the required field marked with * .

{ 20 comments… add one }
  • Rizwan February 9, 2017, 12:34 AM

    Dear sir me nay Moblie lia hai jis ka add T.v per arha hai per jo Mobile mujy mila h wo koi or hai plzzzzzz help me My number 03009461870

  • Arham March 9, 2017, 7:04 PM

    Salam mainay apki company ka mob lia ha jixka add television par a rha tha par WO sahi ni chal rha plz help my number is 03472566980

  • phudur April 7, 2017, 5:55 PM

    tumhari ma ka phuda orient waly bhainchod kesa staff bharti kia wa hai awam ko phudo bana rakha hai numbers fake diay we hain call kisi pr mile tu wo madarchod uthata nai hai order koi krde tu uski lyni kr dyty ho dhondta rhy wo ap lougo ko thakar choor staff rakha wa hai apne accounts sy sales nikaal rhy hain company ki ma ko chod rakha hai inho ne

  • Sarmad Alvi May 5, 2017, 6:50 PM

    I am really disappointed in Orient though I keep receiving mails of Lifetime warranty.

    I bought 9 AC’s in last June all Inverter series Ultron . One of my AC’s had its Gas leaked after almost 9 months of installation. When I filled it out, it again leaked and the mechanic told me that he has checked it thoroughly ( this AC mechanic is working with me for 10 years), he said since this is in warranty, you should contact Orient since there is most likely a fault from inside of the unit.

    I asked your representative and he came over and told that the Gas has leaked from where the Pipe is connected to the Outdoor unit and therefore it does not come under warranty and therefore he left.

    I again called my mechanic but he checked filled out the Gas and told me that there is no leakage from any pipe or connections. Gas again leaked after a few days. Then I called another AC expert, he said the same thing, however, filled in the Gas as the leakage cannot be checked without the Gas being inside it. However, he also asserted that there is no leakage from the connection or the pipe and he also asked me to get in touch with Orient guys as this is in warranty. My warranty is soon going to expire and I don’t know how can this be resolved.

    You already know that R410A Gas is very expensive and I have already paid more than Rs. 20,000/- in Gas refilling.

    This is very disturbing and absurd. All I think is that I pack up this unit and throw it outside the OREINT factory as you guys just claim to give warranty but your mechanics actually put off the work from their own shoulders and come up with a reason that it does not fall under warranty claim.

    Let me know the solution, if there is any . If there isn’t then I should actually throw it outside your Factory

    Warm regards,

    Sarmad Alvi
    0300 5550655

  • usman May 22, 2017, 10:57 PM

    it’s realy huge blunders the Orient making with there customers. no 1 should evevn purchase orient’s things.the worst lED I mstknly prchsd nd now doing ”tobah”. cstmr care staff r such a ”badtamizi care staf”.

  • Ghulam jafar June 27, 2017, 8:44 PM

    Aslam o Alaikum
    sir mn neWaqas Electronic Pattoki se 14:5:2017 ko orient model 5554 kharida he jis ki 20 days baad light kharab ho gai or usi din se sahi cooling nahi kr raha dukan walon k kehne pe ap ki workshop A One cooling centr pe chek karwai unhon ne sahi keh k uthwa di lekin ghar a k phr wo hi hal he 5hours mn b icc ache tariqe se nahi ban rahi.
    kindly us ka koi hl btaen

  • Dr Khawar rafiq June 29, 2017, 1:26 PM

    I bought orient 40″ smart tv on26-217 from Orient centre lahre road sheikhupura.but tv is not working properly –i complained the dealer–the techician from the shop came but he didn’t know much –then dealer called the baber tecnician from lahore he also could not make nd told that there is problem in motherboard–and send the tv to head office ten dsys back –Qasir sharif tecnician dealing with the complaint —i called him twice but no satisfactory solution is yet made —i pirchased the brand orient with the mind that there will b no problm.but now its 4th month going on —i m upset –kindly replace the tv as purchased one is not being repaired –regards –waitng for a favorsble response. My cell no is 03456348844

  • Dr Khawar rafiq June 29, 2017, 1:31 PM

    Desler service is not satisfactory

  • Dr Khawar rafiq June 29, 2017, 1:35 PM

    Warranty service is not satisfactory

  • Zeeshan Shabbir July 5, 2017, 5:02 PM

    mene 25-05-2017 ko apki company ka refrigerator Shahzada electronics Chawinda branch Sialkot sy Liya Jis ka after 15th day energy saver khrab ho gaya h tab sy ab tak men complaint kr raha hun lekin koi theek krny nahi aa raha kya aap sirf braey name warranty dete hain kya apki service nahi ha plz help me my contacet no. 03344891780

  • Rafaqt Ali July 16, 2017, 1:26 AM

    Sir mera ac piche dair hafte se problum me thik se chal nhi raha mene koi 30 brr cal kr chukka ho ali electronics abid market me lekin wo koi b response nhi de rahe mera air condition new ha waranty me plz solve my problum 03334748233

  • Sanaullah ghallu July 16, 2017, 12:59 PM

    Dear Mr Mi 1 year pahly orient ka freg lya Hu 15 day pahly cooling krna chhor gya please meri koi help kro
    Contact me 03012153584

  • Shahidrafiqch August 9, 2017, 11:54 AM

    We bought Orient ‘s Ac before two months it’s not working now we contact the complaint centre 4 days in rawalpindi office before but did not corporate their behaviour r not it’s really thirdclass company

  • Shahidrafiqch August 9, 2017, 12:00 PM

    I bought dc invortor golf fin two months before it’s stopped working one week before and we complaint in rawalpindi complaints office 4 days before but did not corporate and their behaviour r not good we r really disappointed such a bad service

  • sheikh mohsin August 10, 2017, 2:27 AM

    A slam olikum dear sir madam orient company sadaabad rhy ameen sir main sialkot sy hnor myre complain yh hy main ny orient led43,, khride the 23_07_2017 ko aik din k bad us main line agai customer care sy rabta kiyaclame jama ho gya barbar chkr lagwa rhy koi response nahimill rha help line py b bat nah I ho rhi koi phone nahi raseved Krta allhapak orient k taamamamly ko Khdyat dyameen plz sir contact me03018715051thnx

  • Muhammad Tariq September 13, 2017, 10:01 AM

    I bought 3 Orient 1.5 Ton (each) Inverters, two were simple and one was Gold Fin model. The two simple Inverters are working properly whereas GoldFin model is creating trouble such as if I operate it on Auto Fan mode, it, after cooling for 2 or 3 hours, will never return to ON position as Fan’s speed gradually reduced to quite low mode then AC starts discharging unbearable odor (badboo). I have complaint to Orient, their representative came to check the problem on next day and advised to operate the AC on High Speed Fan mode. I did follow the instruction, but problem has increased to great extent.

    I bought this Inverter on 01.07.2017.

    Anyone can help me? please email me.

  • hussain September 23, 2017, 10:48 AM

    cheater company beekar stafff koi value nhi customer ki

  • fsdfaf March 30, 2019, 11:46 AM

    nobody picks from customer service, have tried, exasperated

  • Zain Khan May 24, 2019, 1:40 AM

    mjhe is company me a.c ks kam seekhna h.. plz guide me on this number

  • Sha Shahzad June 18, 2019, 1:36 AM

    It was terrible experience to purchase orient AC from UK traders PWD society Islamabad. Within 1 year I have to complain 2 times regarding non-functioning of AC. The orient complaint handling mechanism is third-class and un-satisfactory.

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